Other FAQs

If you get three strikes, your Snag Work account will be placed on a time-out until the issue is resolved. A time-out means you will be unable to use Snag Work to pick up new shifts. We will also reserve the right to remove you from any upcoming shifts you have coming up in the next 72 hours (3 days).

After you’ve been notified of reaching three strikes, you have a 72-hour (3-day) window to provide an explanation to Snag Work before we proceed with a disciplinary review. Disciplinary reviews carry consequences up to, and including, a 14-day suspension or deactivation from the Snag Work network.

We’re willing to listen and take into account the circumstances surrounding any incident that resulted in strikes. Please be proactive in communicating any explanations or relevant documentation to the Snag Work team as soon as possible to remain active in our network.

Examples of relevant documentation include:

  • hospital stay paperwork
  • doctor’s note
  • accident report
  • police report

 

You can communicate with the Snag Work team about strike(s) by:

Your Snag Work account: If you were reported as a no-show through the Snag Work platform by the manager on duty for your shift, you can use the Snag Work platform to explain what happened and upload any relevant documentation relating to the no-show.


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Snag Work is always looking for great people to join our network. If you know someone perfect for Snag Work, send them our way! We’ll thank you with our Worker Referral Program.

We truly value your feedback about Snag Work! You can give us feedback at anytime through our contact form. We’ll get back to you in 24 hours.

You can contact us at anytime through our contact form. We’ll get back to you in 24 hours.

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